Terms and Conditions

1. Acceptance of Terms

By accessing and using Steps.fyi, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this service.

2. Service Description

Steps.fyi is a web application that allows users to track and share their Canadian Permanent Residence application timeline, specifically for Hong Kong pathway applicants (Stream A and Stream B). The service provides tools for recording key dates, milestones, and viewing aggregated statistics from other users.

3. User Responsibilities

• Provide accurate and truthful information about your PR application timeline
• Maintain the confidentiality of your account credentials
• Not use the service for any illegal or unauthorized purpose
• Not share sensitive personal information in public comments or fields
• Respect the privacy of other users

4. Privacy

Your use of our service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

5. Important Disclaimer

6. Data Accuracy

While we strive to maintain accurate aggregated statistics, the data on this platform is user-generated and may contain inaccuracies. Processing times and experiences may vary significantly based on individual circumstances. Use the information as a general reference only.

7. Account and Data

• Each user may create only one timeline entry
• You may choose to make your timeline public or private
• You have the right to request deletion of your account and associated data

8. Limitation of Liability

The service is provided "as is" without warranties of any kind, either express or implied. We are not liable for any damages arising from the use or inability to use this service, including but not limited to delays in your PR application, incorrect information, or technical issues with the platform.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the modified terms.

10. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice, for any breach of these Terms and Conditions or for any other reason we deem necessary for the protection of the service or other users.

11. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from these terms shall be resolved in the courts of Canada.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us at steps.fyi@gmail.com or visit our Contact page.